Please if you have any questions or would like to video chat call us we can help live to show you any item or set

We completely get it, we change our minds too! if product is not showing tracking detail we may be able to stop the order

We want to speak to you too! Call Lena The Mangal Queen!!! Lucky she speaks russian too .Call with any questions, concerns, or feedback.one of our team members will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.buyer will be responsible for shipping the products new unused most of our products can ship fed ex home delivery some larger products will need to ship fright fright rate are not included on larger models call for more details

We use FedEx for all U.S. orders. Ground shipping for U.S. orders may take up to 5-9 business days to arrive from the day you receive your shipping confirmation.